Trouble tracking your digital leads?
Experience customer retention with
IBM Sterling B2B Integration
To succeed in Africa and disrupt global markets, your pipeline needs to be dynamic, responsive, and interconnected to your ecosystem and processes.
Common and known challenges oranisations face:
− Struggling to meet a customer or trading partner mandate to
automate(digitize) their connection or meet a new customer or
partner API connection requirement.
− Have skills or staffing shortages making it difficult to keep any B2B integrations current with:
· Complexity
· Security
· Growing transaction volume
· Routine maintenance
According to a recent study done by IDC, many businesses use to conduct daily interactions with their customers, suppliers, distributors or other business partners is often behind the scenes and can be a revenue loser.
Investments in this area can have an extremely high 383% three-year ROI, which equates to a payback in 10 months leading to much more reliable B2B connections, resulting in 59% fewer unplanned outages, 55% faster to onboard new customers and a 49% higher customer satisfaction.
Not only are organizations trying to improve their supply chains by adding additional vendors, also the number of organizations expected by their largest customers to connect using only EDI or APIs is increasing.
IBM Sterling B2B Integration SaaS offering has been in-market for over decade, and its reliability is unmatched. Customers report 59% fewer unplanned outages, 65% faster onboarding, and 49% higher customer satisfaction versus other solutions they have tried.
Businesses depend on fast and efficient digital connections with their customers, suppliers, distributors, and other trading partners. Technological advances have opened up a world of partnership possibilities. In addition, the volume and size of business transactions are increasing.
Watch the demo video to see the benefits of IBM Sterling Integration SaaS solution including:
• 383% average three-year ROI
• 55% faster to onboard new partners
• 59% fewer unplanned outages.
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